About US.
VTUVIA is a professional manufacturer specialized in electric bikes and accessories. We provide excellent products and services for dealers and individual buyers for over 11years.
High Quality Products:
VTUVIA has its own research and technical department to make sure every product we produce is quality-guaranteed and solid, our buyers’ loyalty and thousands of five-star reviews shows our capacity. We are Alibaba’s 5year-veriftied golden custom manufacturer, and 11years overseas dealers’ best cooperation partner.
Original&Customized Design
VTUVIA is best at OEM&ODM, we are not only do excellent original ebike designs but also help our dealers produce ODM ebikes. Our full-time ebike designers are very much ready to transform your idea into brand new ebikes.
Professional Team:
VTUVIA is blooming because of our professional and hardworking team, we have research&development team set up for early product developing, and 24/7 top sellers online ready to help you find the suitable products and price for dealers and individual buyers. And of course, technical department are genius for all kinds of products, this is the core of ebike industry. Also, design department and marketing department are making sure all our clients content and well-know our great causes.
After-sale Service:
VTUVIA has its solid after-sale services.
(1). All electric control parts are guaranteed for 1 year and all mechanical parts are guaranteed for 2 years.
(2). Warranty requirements caused by dysfunction during the warranty period from the time the dealer receives the bicycle, we provide after-sale parts for free.
(3). For maintenance needs caused by human reasons, replacement parts will be provided at factory price for life.
(4). We have stock of regular parts in our overseas warehouse, parts can be shipped to dealers within a week.
(5). We have a cooperative battery repair center in CA that are able to detect the cause of battery failure and conduct maintenance. If the battery is beyond repair after test and within the period of warranty, we provide a new battery replacement.
(6). We provide free technical video support. In addition, we visit dealers from time to time every year to exchange technical problems on site and do technical support.
Industrial certificate:
